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Management Team

The board delegates responsibility for the day to day operations and administration of AmGeneral to the Chief Executive Officer and the Management team.

This team ensures the effective and efficient operation of the Group and is responsible for risk management and internal control frameworks. It also ensures the board is provided with accurate and timely information to make decisions on behalf of shareholders.

Derek Roberts
Derek Roberts
Chief Executive Officer
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Derek brings with him 13 years of professional experience in the insurance industry as well as from financial institution related organisations in Johannesburg, New York, London and Sydney.

Before joining AmGeneral Insurance, he led a large transformational change programme within the claims operation of Insurance Australia Group’s (IAG) Direct Insurance Division in Australia. Prior to that, Derek was Chief Financial Officer for a joint venture within IAG.

Derek holds a Bachelors Degree in Business Science from the University of Cape Town, South Africa and is a qualified Chartered Accountant. He is also a member of the South African Institute of Chartered Accountants (SAICA).

Danny Choong
DANNY CHOONG YICK KHEONG
Chief Financial Officer
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Danny is a Chartered Certified Accountant with more than 35 years extensive experience in both life and general insurance industry. He has held many senior roles in finance, accounting and investment. He is well-versed in financial and capital management, financial reporting, budgeting, taxation, expense management and investment plan formulation. Danny works closely with the leadership team to deliver shareholder value and AmGeneral’s 3-year business strategy.

Luke Boyle
Luke Boyle
Senior Vice President, Customer Experience & Transformation
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Luke has over 10 years of experience in Project Portfolio Management and Strategic Planning across multiple industries with the bulk of his career spent in Insurance. Prior to joining AmGeneral in Malaysia, he was Head of Claims for IAG Direct Insurance in Sydney. Luke is currently heading the customer experience and transformation functions in AmGeneral including consumer channels, customer relation and retention as well as property, facilities and administration.

Nicole Wong
Nicole Wong
Senior Vice President, Strategy & People
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Nicole has over 16 years of consultancy experience in IT, business and process transformation; project and client management.  She oversees AmGeneral’s corporate communications, the legal and regulatory management function, as well as the execution of key business strategies and initiatives, which include delivering insights on competitive position and market opportunities to the executive management.

Grace Quah
Grace Quah
Chief Distribution Officer
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Grace has over 15 years of experience in the insurance industry, with vast knowledge and understanding of sales distribution issues, needs, opportunities, and challenges. She oversees the distribution department in AmGeneral which includes Agency, Bancassurance and Broking & Partnerships. Her portfolio consist of managing the sales distribution productivity, operational efficiency, distribution management and relationships, and processes. She also leads the development of sales uplift strategies and plans, and driving their implementation.

Darren Ryan
Darren Ryan
Senior Vice President, Claims
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Darren has over 20 years of insurance experience in general insurance, claims and supply chain management. At AmGeneral, he is responsible for driving the claims initiatives as outlined in our 3-year strategic plan. He also plays a key part in leading and implementing the claims strategy, including the centralisation of the claims function in order to maximise claims efficiencies, improve cost management, enhance supply chain management, and ensure overall excellent claims customer service.

Simon Herbert
Simon Herbert
Senior Vice President, Product, Pricing & Underwriting
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Simon has over 20 years of experience in various leadership roles in technical, underwriting, reinsurance, actuarial, IT, finance, risk management and operations. Simon has held a number of senior leadership roles in underwriting and portfolio management across Australia, Indonesia and India prior to joining AmGeneral.  He is responsible for executing the technical and commercial pricing strategy, portfolio and product strategies, reinsurance and also establishing an underwriting framework, including product wording, risk acceptance criteria and underwriting guidelines, as well as preparing AmGeneral for the liberalised market.

Keith Joseph
Keith Joseph
Chief Risk Officer
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Keith has over 18 years of experience in the financial service industry with an extensive experience and knowledge in Risk Management, especially in providing risk assessments and mitigation consultation to business units. Keith is responsible for developing risk management and strategies and disseminating appropriate risk management practices for AmGeneral.

Joy Tey
Joy Tey
Chief Compliance Officer
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Joy has over 18 years of professional experience in compliance, risk management, internal audit and control. She has a strong track record in regulatory compliance, financial crime compliance, compliance risk management, monitoring and testing. Joy is responsible for managing regulatory compliance, identifying and managing compliance risk, as well as developing internal controls to ensure compliance monitoring and testing are carried out consistently across AmGeneral. 

Kenny Tan
KENNY TAN WEE KEAT
Chief Actuary
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Kenny has over 11 years of experience in the general insurance industry across actuarial, claims, and risk management functions. Prior to joining AmGeneral, Kenny has held several number of actuarial and operations leadership roles in the United States. Kenny also has hands-on experience in a liberalised insurance market which will be an added advantage as AmGeneral gears itself towards the liberalisation of the motor and fire insurance sector. In his current role, Kenny is the Appointed Actuary for AmGeneral and responsible for the corporate oversight of actuarial practices company-wide. Kenny is a Fellow of the Casualty Actuarial Society and a Fellow of the Society of Actuaries.

Roslind Kaur
Roslind Kaur
Senior Vice President, Program Management Office and Information Technology
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Roslind has more than 16 years of experience in driving cross-functional and multinational program & project delivery for transformation. She leads diverse teams, especially the PMO & IT function to prepare the Company for the future through successful delivery of technology & governance.