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Management Team

The board delegates responsibility for the day to day operations and administration of AmGeneral to the Chief Executive Officer and the Management team. This team ensures the effective and efficient operation of the Group and is responsible for risk management and internal control frameworks. It also ensures the board is provided with accurate and timely information to make decisions on behalf of shareholders.

Derek Roberts
Derek Roberts
Chief Executive Officer
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Derek holds more than 17 years of experience in the insurance and financial sector with previous tenures in South Africa, the United States, the United Kingdom, Australia, and Malaysia. As Chief Executive Officer (CEO) of AmGeneral Insurance, Derek is responsible for delivering the strategic growth, direction, distribution, and performance of the general insurance business of AmBank Group. Before joining AmGeneral Insurance, he led a large transformational change programme within the claims operation of Insurance Australia Group’s (IAG) Direct Insurance Division in Australia. Prior to that, Derek was Chief Financial Officer for a joint venture within IAG. Derek holds a Bachelors Degree in Business Science from the University of Cape Town, South Africa and is a qualified Chartered Accountant. He is also a member of the South African Institute of Chartered Accountants (SAICA).

Kenny Tan
KENNY TAN
Chief Financial Officer
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Kenny has over 12 years of experience in the general insurance industry across actuarial, claims, and risk management functions. In his current role, Kenny works closely with the leadership team to drive financial performance, deliver shareholder value and AmGeneral’s 3-year business strategy.

Nicole Wong
Nicole Wong
Chief Operating Officer
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Nicole has over 17 years of consultancy experience in IT, business and process transformation; project and client management.  She oversees several key business units within AmGeneral including Corporate Affairs, Human Resources, Strategy & Business Planning, Operational Excellence, Business Analytics, Strategy Execution, Information Technology, Operations and Data Governance & CyberSecurity. She is in charge of ensuring the overall alignment of internal and external communication with key stakeholders, board of directors, employees and customers.  Nicole is also accountable to drive and execute key business strategies and initiatives, which include delivering insights on competitive position and market opportunities to the executive management.

 

Grace Quah
Grace Quah
Chief Distribution & Underwriting Officer
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Grace has over 16 years of experience in the insurance industry, with vast knowledge and understanding of sales distribution issues, needs, opportunities, and challenges. She manages the distribution department in AmGeneral which includes Agency, Bancassurance and Broking & Partnerships as well as Digital & Direct Distribution. Her portfolio consists of managing the sales distribution productivity, operational efficiency, distribution management and relationships, and processes. Grace also leads the development of sales uplift strategies and plans, and driving their implementation.

 

Joy Tey
Joy Tey
Chief Compliance Officer
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Joy has over 18 years of professional experience in compliance, risk management, internal audit and control. She has a strong track record in regulatory compliance, financial crime compliance, compliance risk management, monitoring and testing. Joy is responsible for managing regulatory compliance, identifying and managing compliance risk, as well as developing internal controls to ensure compliance monitoring and testing are carried out consistently across AmGeneral.

Darren Ryan
Darren Ryan
Chief Claims Officer
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Darren has over 20 years of insurance experience in general insurance, claims and supply chain management. At AmGeneral, he is responsible for driving the claims initiatives as outlined in our 3-year strategic plan. He also plays a key part in leading and implementing the claims strategy, including the centralisation of the claims function in order to maximise claims efficiencies, improve cost management, enhance supply chain management, and ensure overall excellent claims customer service.

 

Jonathan Chong
Chief Risk Officer
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Jonathan Chong has 14 years of professional experience across auditing, risk management and insurance. He has held many senior roles in risk management, compliance, finance and audit. Jonathan is responsible for developing risk management strategies, disseminating appropriate risk management practices for the business and supporting the business in meeting its risk requirement.

 

DANIEL NEE
Appointed Actuary
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Daniel has more than 12 years of experience across actuarial with a good mix of working experience in commercial and personal line insurance. In his current role, Daniel is responsible for the corporate oversight of actuarial practices company-wide.