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Further Escalation

If you find that your complaint / feedback was not addressed in a satisfactory manner, you may escalate in writing to: 

Complaints Management Unit
AmGeneral Insurance Berhad
Menara Shell
No. 211 Jalan Tun Sambanthan
50470 Kuala Lumpur

Or

Email us at: customer@kurnia.com / customer@amassurance.com.my

Please provide us with your full name, IC number, telephone or mobile number, email address and the specific nature of your complaint.

Redress Channel