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[COVID-19] AmGeneral's Change in Business Operating Hours

Adhering to the current Movement Control Order nationwide, we at AmGeneral Insurance are doing what we can to minimize the impact of Covid-19 pandemic to our customers and employees. Our priority remains in keeping our community safe while supporting you over the next weeks.

Below are the operational adjustments for some of our branches during this crucial period:

  • All AmGeneral Insurance branches will be operating from 9.00am to 1.00pm until further notice.

  • Johor Jaya and Kebun Teh counters will be closed. Please visit the Johor Uda branch (07-238 3328) for further assistance.

  • Jalan Yap Ah Shak counter will be closed. Please visit the Jalan Lumut branch (03-4048 3856) or Menara Shell branch (03-2268 3333) for further assistance.

Our Head Office at Menara Shell and other services will continue to operate with the following operational hours to cater to the customers’ needs:

Head Office
Mon – Fri | 8:45am to 3:00pm

Claims Centre
Mon – Fri | 8:45am to 3:00pm

Contact Centre
Claims Help Desk 
Mon – Thu | 8.45am to 5.45pm
Fri   | 8.45am to 4.45pm

Kurnia Connect (KAA) 
24 Hours

Thank you for your understanding and continuous support to AmGeneral Insurance. 

Kind Regards,
AmGeneral Insurance Team