If you find that your complaint / feedback was not addressed in a satisfactory manner, you may escalate in writing to:
Complaints Management Unit
AmGeneral Insurance Berhad
Menara Shell
No. 211 Jalan Tun Sambanthan
50470 Kuala Lumpur
Or
Email us at: customer@kurnia.com / customer@amassurance.com.my
Please provide us with your full name, IC number, telephone or mobile number, email address and the specific nature of your complaint.