[COVID-19] Motor Insurance Claims and Annual Travel Insurance Extension Updates

24 March 2020

In view of the recent economic uncertainties and COVID-19 outbreak, we would like to assure you that AmGeneral Insurance is committed to serving you and remain especially supportive throughout this challenging period. We would like to offer our customers the following:

AmGeneral will honour all Motor insurance claims until the end of Movement Control Order (MCO)

We understand that our customers may face difficulties in renewing road tax or driving license during the MCO period. As such, we will honour all Motor insurance claims until the end of MCO despite an expired road tax or driving license.

Our auto assist services will continuously support our customers day and night during this critical time. Please call us should you need any assistance. 

Kurnia Policyholder
Kurnia Auto Assist | 1800-88-3833 (24 hours)
Customer Care | 1800-88-3833 | (Mon-Thurs 8:45am-5:45pm, Fri 8:45am-4:45pm)

AmAssurance Policyholder
Breakdown or Accident Assistance 24-Hour Toll-Free (powered by Kurnia Auto Assist) | 1800-88-6333
Customer Care | 1800-88-6333 | (Mon-Thurs 8:45am-5:45pm, Fri 8:45am-4:45pm)

Automatic 3-month complimentary extension for current policyholders of Kurnia Travel Supreme (KTS) – Annual

During these testing times, we understand that travel may not be encouraged and we are here to help. If you have an active annual KTS policy with us today, we will extend your coverage period by three more months at no additional cost. You do not have to contact us for this extension as this will automatically be processed. We want to ensure that you are covered and ready to travel when the situation improves.

If you need any further clarification, you may reach out our Customer Service team for assistance. 

Customer Care - 1800-88-3833 (Mon-Thurs 8:45am-5:45pm, Fri 8:45am-4:45pm)

We aim to provide the utmost support to our customers during these critical times. Thank you for your continuous support. #MakeMalaysiaSafe

Kind Regards,
AmGeneral Insurance Team