Billing And Payment Info

Got questions about settling your premium? We’re here to help! Whether you’re planning on paying your premium by credit card, debit card or FPX, find all the information you need below:

FAQ on Credit & Debit Card

As long as you are a Visa / MasterCard holder, you may use the Liberty “Renew Online” portal to make payments.

Most of the major local and foreign banks provide Visa / MasterCard services.

Credit / debit card service is available 24-hours daily, 7 days a week. The credit / debit card service to customers however, is subject to the customer's card banking service availability.

Your transaction will be rejected.

The credit / debit card limit is subject to your available limit / balance in your credit / debit card account.

Once the payment has been made, you will receive a notification on details of payment via your given email account. You may also refer to Liberty website’s “Renew Online” for “Current Status”.

Kindly call the bank you made the payment from to enquire about the credit card payment status. For debit card transaction you may check your internet banking portal.

Yes, your debit card account will be debited immediately and your savings/ current account will reflect the change accordingly. For credit cards, your available credit limit will be reduced accordingly.

There is no charge whether you choose to use your credit or debit card.

Your credit / debit card is prompted via the Liberty General Insurance Berhad website’s “Renew Online” portal, and not your credit / debit card bank’s website for payment. As long as you are paying via the Liberty General Insurance Berhad website, the payment is to LGIB.

Yes. You will get your e-policy immediately via email once the payment is successfully remitted to the LIB account.

 FAQ on FPX

No registration is required. As long as you are an Internet Banking user of any FPX-participating bank, you may use FPX to make payments.

Most major local and foreign banks are involved in providing FPX service. You may refer to the list of FPX participating banks from the following link http://www.paynet.my/fpx/banks-tpa.html

FPX service is available 24-hours daily, 7 days a week. The FPX service to the customers however, is subject to the customer's Internet Banking service availability.

Your transaction will be rejected.

For retail/personal banking account, the minimum limit per transaction is RM1.00 and maximum amount is limited up to RM30,000* per transaction. For company/corporate banking, the minimum limit per transaction is RM2.00 and maximum amount is limited up to RM1,000,000* per transaction. *The above limit is subject to your internet banking withdrawal limit with your bank, whichever is lower.

Once payment has been made, you will receive a notification on details of payment via your given email account. You may also refer to the Liberty website’s “Renew Online” for “Current Status”.

Kindly call the bank you made the payment from to enquire about the status of your payment, or you may check your internet banking portal.

Yes, your account will be debited immediately and your savings/ current account will reflect the change accordingly.

There is no charge to you to use FPX.

FPX is prompted via the Liberty General Insurance Berhad website’s “Renew Online” and not your bank’s website for payment. As long as you are paying via the Liberty General Insurance Berhad website, the payment is to LGIB.

Yes. You will get your e-policy immediately via email once the payment is successfully remitted to LIB account.